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Syracuse University Libraries

Request, Delivery and Interlibrary Loan

Syracuse University Libraries are committed to providing access to the resources you need, whether they are available in our collections or obtained through borrowing from other libraries. The following services are offered free of charge to Syracuse University students, faculty, and staff:

  • Book Pickup: allows patrons to request eligible items from Bird Library, Carnegie Library, King + King Library, and the offsite Library Facility. Library staff will retrieve the requested materials from the stacks and prepare them for pickup or delivery based on the patron's eligibility and selected preference.

    Whether you're conducting research, preparing for class, or working on a project, our book pickup service provides a convenient way to access the resources you need while saving you time. If an item is available on the shelf, requests are typically fulfilled within 24 hours.
  • Interlibrary Loan: If you need an item that we do not have available or own, we will request it from another institution through Interlibrary Loan. The typical turnaround time for a book is 7–10 days. Contact ill@syr.edu for questions about Interlibrary Loan transactions.
  • Digital Delivery: Requests for articles, book chapters and technical papers are scanned, in accordance with copyright guidelines, and delivered electronically in PDF format. The typical turnaround time for scans is 24–48 hours.
  • Delivery Services: Item delivery to departmental offices is available exclusively for faculty, staff, and graduate students. To register, email delivery@syr.edu with the subject "Library to Go," and include your name, status, and department in the email.
  • Distance Patrons: Patrons who reside more than 30 miles from campus may have library materials, including interlibrary loan items, shipped directly to them.

Items Owned by Syracuse University Libraries
  • Search for the item you need in Libraries Search.
  • Once you locate the item you need, scroll down to the “Get It” section and select the appropriate request option:
    • Book, Item, or Volume to request books, microforms or media.
    • Article or Book Chapter to request a scanned copy of an article or book chapter.
  • You may need to sign in with your SU credentials to see these options. If you are not already signed in, this section will contain a sign-in option.
  • If you are using the service for the first time, you will be prompted to complete a brief registration form.
  • Once you click “Book, Item, or Volume” or “Article or Book Chapter,” the bibliographic information from the catalog will automatically populate the request form.
  • Submit your request and monitor your email for status updates and availability notifications.
Items Not Owned by Syracuse University Libraries
  • Log in below using your NetID.
  • Click on New Request and select the type of request you wish to submit: Article, Book, Book Chapter, or Film or CD.
  • If you are using the service for the first time, you will be prompted to complete a brief registration form.
  • Fill out the item information on the request form and click Submit.
  • Monitor your email for status updates and availability notifications.

For assistance with requesting materials or questions about eligibility and delivery options, please contact librequests@syr.edu or 315.443.3725.

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